Vonage

Vonage required a reliable maintenance provider to support their dynamic office environment in London. With critical systems in place and a fast-paced, tech-driven culture, the client needed consistent compliance, preventative care, and responsive maintenance to avoid any disruptions to daily operations.

ECMS was appointed to deliver a full mechanical and electrical (M&E) maintenance contract, covering everything from statutory compliance and scheduled PPMs to reactive callouts and project-based works. Our team managed and tracked all activity to ensure systems were fully operational, risk-free, and compliant at all times.

In addition to the core M&E responsibilities, we handled a range of fabric maintenance and minor project works, helping to maintain the aesthetic and functionality of the workplace. With strong communication and flexible scheduling, services were delivered with minimal disruption to staff and operations.

• Smooth running of all M&E systems through regular preventative maintenance
• Ongoing compliance with industry regulations and internal risk management standards
• Fast, effective resolution of reactive issues with minimal downtime
• Improved working environment through well-executed fabric and project works
• Strong working relationship built on consistency, trust and professionalism.