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Who We Are

A family-led business built on trust, quality, and long-term partnerships

ECMS is a family-rooted facilities management company with nearly four decades of experience delivering high-quality, reliable services across cleaning, maintenance, landscaping, and projects. Established in 1985, we have grown from a small cleaning business into a multi-service partner trusted by clients across London and the South East.

Our journey has always been guided by quality, care, and long-term relationships. In 2019, ECMS entered an important new chapter when the founder entrusted his greatest asset—the business he built—to his daughter and her husband. This transition preserved the family values at the heart of ECMS while bringing fresh energy, modern thinking, and a clear vision for the future.

Since then, we have continued to evolve. We’ve expanded our service offering, strengthened our focus on sustainability and decarbonisation, invested in our people’s wellbeing, and embraced technology to improve transparency, efficiency, and client experience. While our business has grown, our approach remains the same: personal, accountable, and focused on doing things properly.

Today, ECMS is built on the integrated ethos Build. Maintain. Clean. We take pride in creating safe, compliant, and well-managed environments that support our clients’ operations and our people’s success—now and for the future.

Timeline

1985

ECMS Services was founded, the beginning of our journey as a family-run contract cleaning company.

2009

Expanded our office to support growth in the Cleaning Department and offer new services.

2012

Introduced the ISO programme to standardise processes and enhance quality across the organisation

2015

Established the Projects Department to manage larger and more technical works.

2017

Launched the Landscaping Sector to expand service offerings and enhance client environments.

2019

change of ownership. James took over ownership from Father-in-law

2020

We started our commitment to sustainability improvement through the Planet Mark programme

2022

Introduced electric vehicles for our operatives to support cleaner, more efficient field operations

2024-25

Launched our Employee Assistance Programme to provide confidential wellbeing support for all staff.

2025

We opened our modern central hub creating a refreshed, collaborative space for our team.

2026 Onwards

The Future-We are working towards achieving B Corp accreditation and are focused on expanding our business to reach and support more clients

Our Mission

At ECMS Ltd, our mission is to deliver exceptional integrated facilities services while creating measurable positive social and environmental impact.

We protect people and the planet through responsible practices, low-toxicity methods and sustainable innovation across the built environment. At the same time, we create meaningful, long-term employment opportunities for individuals facing barriers to work — helping to build healthier workplaces, stronger communities and a more inclusive, sustainable future.

A business offering unparalleled customer service above & beyond in the commercial facilities arena.

Core Services