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“We’ve been using ecms for over a year & are very happy with the service. Their cleaners are very reliable, efficient & trustworthy. Thoroughly recommended.”

Jo WheelerStatesman Travel

Reactive Maintenance

Reactive maintenance is sometimes referred to as breakdown or emergency maintenance. It involves building repairs, equipment repairs or tending to systems that fail. Of course, when equipment or systems malfunction at your place of business you know that you need to react – fast. Often, it happens at those times when you need your systems working properly and efficiently.

We know that when this happens, it costs you time and money therefore impacting on your own profitability. This means it’s up to us to make sure that we conduct repairs swiftly and efficiently and it’s comforting to know that we are London’s premier reactive maintenance engineers. We undertake all types of repairs so your business is back to running smoothly as quickly as possible.

Fully Trained Engineers

Rest assured, our team is fully trained and certified in all areas of maintenance and will get to your place of business as fast as possible, assess the problem and get straight to work so you know you’re always in safe hands. Our team are all equipped with spare parts, components and technology to get your building, systems and equipment back up and running. We also provide you with regular up to date reports while working on repairs.

24 Hour Call-Out

We offer 24 hour emergency and maintenance call-out and can be with you within 3 hours for urgent jobs or within 24 hours for less important maintenance.

Exceptionally Competitive Quotes

We believe we offer an excellent cost-effective service for all our reactive maintenance customers and while we always recommend a planned maintenance schedule, our reactive maintenance is exceptionally competitive. Most maintenance companies are notoriously expensive but we genuinely like to keep our call-out rates and repairs as low as possible. As we have years of unrivalled experience we are efficient at what we do. This means we can reduce the cost of expensive call-outs and provide you with information on timescales to carry out repairs.

Minimising Inconvenience

We understand how important it is for you to keep your business working so we conduct repairs as quietly and seamlessly as possible to minimise any inconvenience to your business. Our team are all meticulous, reliable, courteous and highly trained in what they do, carrying all the relevant certification so you know you are only using the very best engineers.

What We Cover Under Reactive Maintenance

  • Access Control & CCTV
  • Air Conditioning
  • Heating & Ventilation
  • Lighting Systems
  • Water Treatment & Hygiene
  • Boiler Servicing
  • Commercial Property Maintenance
  • Gutter, Gully & Drain Clearance
  • Lift Breakdown
  • High Pressure Jet Washing
  • PAT Testing
  • Risk Assessment
  • Health & Safety Audit
  • Health & Safety Management & Compliance
  • Facilities Management
  • Office Cleaning
  • Roof Leak Detection & Roofing
  • Plastering
  • Glazing
  • Flooring
  • General Builder’s Works
  • Water Heater Servicing
  • Plumbing
  • Disaster Recovery

Call 01474 876800 For All Your Cleaning & Maintenance Needs

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