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Tel: 01474 876800 • 24 Hr: 01474 876809Client Portal

ECMS Services

WHAT WE DO

It’s so easy to set up an ECMS maintenance support package.

Contact us and a member of our team will book an appropriate manager to visit you at a convenient time within 5 working days.

The relevant manager will visit you to provide an accurate quotation.

At the site visit, they will explain our offering, the service levels we perform, our packages and maintenance rates.

They will take time to talk through your requirements, conduct a site visit, discuss frequency of maintenance or cleaning and suggest complimentary services that you might need.

The account or cleaning manager will prepare a personalised quotation.

They will send a copy to you with a service specification detailing what was discussed at the site meeting along with associated costs.

It’s entirely up to you how you wish to proceed.

If necessary, we can revise the initial quote and tailor the services you want, detailing a reactive maintenance plan.

Once the quotation is agreed, your account manager will send it back to you with a contract to complete, sign and return to us.

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Key Benefits

Signing up to an ECMS Services fully managed support service gives you a huge range of benefits including one point of contact for all your facilities management needs. This is excellent for building a trusting and long lasting relationship.

Discounted Rates

Negotiable discounted call-out rates and no hidden charges, with all fees inclusive of fuel, parking and congestion charges.

Diary Management

Schedule all of your cleaning and planned preventative maintenance needs, leaving you free to run your business.

Fixed Rates

We fix our rates with you for three years, subject to any employment legislation changes.

ECMS Presence

Fully trained staff in fault-finding with a constant presence on site, there's always someone available to discuss any issues.

Priority Client

This gives you guaranteed 24 hour support and emergency response.

Weekly or Monthly Invoicing

Weekly or monthly invoicing can be provided as required, reducing the amount of invoices that need processing.

Budget Monitoring

A dedicated account manager will monitor costs against set budgets as well as providing detailed reports.

Health & Safety Requirements

We ensure you meet all necessary health, safety and legislative requirements.

Regular Review Meetings

Your dedicated account and c leaning managers can arrange scheduled review meetings and audits whenever needed.

No CIS Implications

Using ECMS you have no Construction Industry Scheme (CIS) complications or responsibilities.

Online Portal

24/7 access to an online portal which holds site folders, budget reports, RAMS, policies and insurance certificates.

Simple Termination

For your peace of mind, we offer a simple termination of three months with no quibbles.

One Sub-Contractor

Save time and reduce any risk by using one supplier to cover all your building, maintenance and cleaning needs.

Your Maintenance Is Our Responsibility

We arrange all maintenance requirements at your premises, and ensure all of our engineers attend with SLA’s.

Get in Touch

Our team is readily available to cater for all your needs.

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