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“We’ve been using ecms for over a year & are very happy with the service. Their cleaners are very reliable, efficient & trustworthy. Thoroughly recommended.”

Jo WheelerStatesman Travel

Setting Up Your Tailor-Made Support Service

It’s so easy to set up your ECMS maintenance support package:

  • Call or email ECMS today and a member of our friendly help-desk team will book out the appropriate manager to visit you at a convenient time within 5 working days depending on your needs. For example, Cleaning, Maintenance or Fully Managed Service. The relevant manager will visit you to accurately quote.
  • At the first site visit, an Account Manager or Cleaning Manager will give you a brief overview of ECMS, run through the services we offer, the service levels we perform to, our packages and discuss our maintenance rates. They will take time to talk through your requirements, conduct a site visit, discuss frequency of maintenance or cleaning and possibly suggest other services that you might be interested in.
  • The Account or Cleaning Manager will prepare a quote and send it to you with a service specification detailing what was discussed at the site meeting along with associated costs.
  • It’s up to you how you wish to proceed. If necessary, we can revise the initial quote and tailor the services you want, detailing a Reactive Maintenance plan.
  • Once the quote is agreed, your Account Manager will send it back to you with a contract for signature.

Call 01474 876800 For All Your Cleaning & Maintenance Needs

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